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Stophy

Contact

We respond to all emails within one business day.

General inquiries

For questions about Stophy, pricing, how credits work, or anything else, reach us at support@stophy.dev.

We read and reply to every message. If you are evaluating Stophy for a project or team, mention your use case and we will do our best to help you get started quickly. For questions about the API structure, credit usage, or how to handle a specific use case, include as much detail as you can.

Technical support

For help with the API — integration questions, unexpected responses, or rate limit behavior — email us at support@stophy.dev.

Include your endpoint, request shape, and the error or response you received. The more context you share, the faster we can help.

You can also browse the documentation for endpoint references, code examples, and guides.

Billing & account

For billing questions, refund requests, or account issues, email us at support@stophy.dev.

We respond to all emails within one business day. Credits are applied instantly after purchase. If something went wrong with a transaction, share your session ID and we'll sort it out.

Partnership & integrations

If you are building a product that would benefit from a deeper integration with Stophy, or if you want to list Stophy as a supported data source in your platform, reach us at support@stophy.dev.

We are open to integration partnerships, co-marketing, and API reseller arrangements. Tell us what you are building and what kind of collaboration you have in mind.

API issues & outages

If you're experiencing errors, degraded performance, or service interruptions, email us at support@stophy.dev.

For real-time status, check status.stophy.dev. We post updates there during incidents and resolve issues as quickly as possible.